Call Centre & BPO Companies in UAE

Use the services of the best call centres and BPOs in UAE to connect well with your customers. Make the patrons feel satisfied by using your service, with the hospitable and caring approach by the call centre. Here we have put up a list of the best call centres and BPO companies UAE you can choose from.

Pick from the Best Call Centres and BPOs in UAE

You may get confused while searching for the best call centre or BPO in UAE, to hire for your firm. The politeness, the performance and the customer care tact used would have a direct implication on the performance of your business. Forget all the concerns, select from our directory to have the best call centre or BPO on-board, supporting you perfectly.

We have evaluated their consistency and performance since establishment to list out from the top call centre and BPO in UAE. The professional agencies included in our digital directory, with an inimitable track record would be your right hand in gaining more customer base and spreading positivity about your company.

Are you in a dilemma regarding the call centres and BPOs in UAE?

We will help you. Communicate your confusion with us. Our experts will revert to you, with the best solution. To choose the ideal call centre and BPO in UAE.

Directory of Leading Call Centres and BPOs in UAE

This digital directory consists of the handpicked call centres and BPOs in UAE. The agencies have proven their calibre over a period by delivering promised services without any lacunae. The team with extensive experience and qualifications have been the reason behind the exemplary performance of the top call centres and BPOs in UAE.

The points we mainly considered while preparing this directory of the most dependable call centres and BPOs in UAE are:

Consistency – Consistent performance indicates that the management, supervisory staff and the executives at the call centre and BPO are maintaining a constant vigil to deliver optimal performance.

Affordability – Affordable call centre and BPO services have been another important factor examined during the preparation of this directory.

Reliability – The call centre or BPO in UAE should not leave you halfway through or cause embarrassment by misbehaving with the client. Or react in an unpleasant manner affecting the image of your company. We included only reliable call centres and BPOs in UAE in our list.

Services – A wide spectrum of services offered makes a call centre and BPO versatile. It will help the client to choose the right one for him or her. Customization of the services is another key factor. The call centres and BPOs in UAE that have made it into our directory, offer custom-tailored services.

Looking for the Best Call Centre and BPO in UAE?

We are here to help you with the best call centre and BPO in UAE. You may select from the list of call centres and BPOs here. All the entities mentioned in our directory have a proven record of accomplishment. We have made all the possible efforts to examine their efficiency and determine their credibility.

Still in doubt about selecting the call centre and BPO company in UAE?

Reach out to us now. Share your concern. We would help you in the best possible way.

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IBT is a leading call centre in Dubai, which offers Business Processing Outsourcing and technology solutions to clients globally. Reputed as one of the top-rated call centre service providers in Dubai, IBT runs inbound call centre, outbound call centre, and process outsourcing. As a premium BPO and technology outsourcing services provider, IBT offers exemplary services across the UAE with branches in Dubai, Abu Dhabi, Qatar, India, the UK, and the USA. 

Raya Customer Experience is one of the highly reputed Business Processing Outsourcing (BPO) and Contact Centre Outsourcing (CCO) companies in the UAE, providing seamless digital services, customer experience management, seat rental solutions, and back-office services. Being a leading BPO service provider, Raya provides effective platforms for global enterprises to interact with their customers in a dynamic atmosphere. Having qualified professionals, Raya renders end-to-end custom solutions to clients as per their demands. 

Renowned as the pioneers of business process outsourcing services in the Middle East, Cupola Group MEA offers outstanding outsourced contact centre services across the Emirates and other Gulf countries. Apart from outsourced contact centres services, Cupola group renders several other services including HR outsourcing, consulting, technical support, training, technology services, etc. Providing both inbound and outbound outsourcing services, they cater omnichannel support for all kinds of contact centre services. 

Established in 2008, Blue Mena Group is a leading customer service specialist in Dubai, UAE and across the Middle East. Apart from BPO and customer services, Blue Mena offers several other technology services, consulting, training, process outsourcing, and training to varied industries. Delivering high level operational and business consultancy services, Blue Mena has established its presence as a top-rated business process outsourcing and technology services provider across the Emirates. 

APH Technologies Dubai is one of the top Business Processing Outsourcing companies in the UAE that empowers you to connect with your customers cost-effectively. At APH Technologies, they deliver a wide range of BPO services to a diverse sector of clients. Flexible and strategic approaches and industry-standard practices are the major highlights of APH Technologies. Continue reading to know more about the services, history, and industry expertise of APH. 

As a leading Business Process Outsourcing service provider in the UAE for over a decade, Back Office has been delivering effective and cost-effective outsourcing services to a wide range of clients across the Emirates. Providing results-driven latest technology-enabled solutions and services, Back Office has been reigning the BPO and call centre industry, ensuring substantial growth to its customers. Through transparent dealings and cutting edge solutions, the Back Office team renders the best services to its clients. 

Established in 2000, The TeleServices Company is a business consulting and outsourcing company in Dubai. The outsourcing services of TSC include back-office and call centre solutions. Run by a team of expert call centre and outsourcing professionals, it offers a range of business process outsourcing services to companies that seek operational excellence along with long term sustainability and growth. Apart from outsourcing services, they provide call centre training services as well. 

Tafaseel BPO is UAE's first and rapidly growing Business Process Outsourcing Company based in Abu Dhabi, UAE. Established in 2011, the company has been successfully involved in lending its services to clients from all sectors of industries. The specialties of the company include Dedicated Inbound 24/7, Professional IT managed service, Cutting edge technology, and infrastructure, Multilingual Resource, BPO Services, ICT Technology, and contact center.

Both is a leading, well-reputed single source service solutions provider offering BPO, Back Office and Corporate services, Management and Compliance consultancy services. The company has its headquarters in Abu Dhabi and was established in the year 2009. The specialties of the company include Company set up, PRO services, Administrative support services, Employer of Record Services, Corporate Services, and much more.

Nation Tech is a leading, well-reputed cybersecurity boutique firm specializing in Networks and System Safety, Payment Security, Infrastructure Defense, and Data Protection. Established in 2016, the company has its headquarters in Abu Dhabi, UAE. The specialties offered by the company include Network Security, Preventive Measures, and Data Protection.

Knowlarity Communications is an internationally recognized cloud telephony and AI company providing the best digital solutions to clients worldwide. The company is a pioneer in providing advanced and latest IT & AI solutions with excellent customer service. The specialties of the company include Cloud Telephony, Virtual Receptionist, Superfax, SmartIVR, Hosted PBX, Telecommunication, IVR, Toll-Free Numbers, Virtual Numbers, Conferencing, API, SaaS, Voice, Missed Call, Super Receptionist, Cloud, and more.

SSD Tech, established in 2018 is a widely acclaimed and well-reputed IT and Network Security company in the Middle East and India offering a wide range of digital and security solutions to its vast client base. Well known in the IT & Network security industry for its impressive service record, Tech Mind has the best technological capabilities and customer service. The specialties of the company include Cyber Security, Industrial Control System Security, Business Continuity & Disaster Recovery, Data Privacy Protection, Physical Security, and more.


Frequently Asking Question’s

Call centres in UAE offer many services including customer support. Discuss with the call centre in UAE to confirm the services they offer.

The cost and expenditure would depend on the BPO and the services you seek. You may discuss the charges with a few of the handpicked BPOs in UAE before hiring one. Use the directory of top call centres and BPOs in UAE to find the top ones in the country.

With numerous call centres and BPOs spread around the country, it might turn into a difficult task to identify the best call centre and BPO in UAE. You can use our directory of digital services to find the best call centres and BPOs in UAE.