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As a leading Business Process Outsourcing service provider in the UAE for over a decade, Back Office has been delivering effective and cost-effective outsourcing services to a wide range of clients across the Emirates. Providing results-driven latest technology-enabled solutions and services, Back Office has been reigning the BPO and call centre industry, ensuring substantial growth to its customers. Through transparent dealings and cutting edge solutions, the Back Office team renders the best services to its clients.
Located in Dubai, UAE, Back Office is a renowned business outsourcing service provider, helping clients with varied services including information management, banking services, FMCG, retail, consumer electronics, manufacturing, etc. Back Office is an ISO 27001:2013 certified company in Dubai. At Back Office, they make sure that the clients get tangible values through their impeccable services. Acting as a repository of their customers’ documents and other relevant data, they make sure that the information is kept confidential and protected with the help of the latest technologies, processes, and infrastructure.
Established in 2004, Back Office has acquired 20 business partners and completed more than 300 projects. The Back Office team keeps justice to its core values - professionalism, integrity, customer focus, and living life to the fullest. The team invests their team and capital in delivering the best possible services rather than competing for awards. Back Office strongly believes that the best recognition for them is repeated business from customers. The key services of Back Office are call centre services, managed solutions, records management solutions, software development services, and coworking office space services.
Back Office LLC is a group of diverse and highly talented and experienced professionals who believe in constant learning & improvement. Under the strong leadership of Mr Zeeshan Saeed (Vice President), Mr Ali Kazmi (Chief Operating Officer) and Mr Jehangir Makhdum (General Manager), the team constantly strives to deliver the best outsourcing solutions and services to their clients.
The call centre services of the Back Office team comprises inbound and outbound call centre services, telemarketing services, voice chat and email support services. When it comes to inbound call centre services, they offer product information, answering services, inbound help desk solutions, appointment booking, and liaison between your customers & management. Whereas outbound call centre services involve Lead generation/qualification, order confirmation, telesales, telesurveys, and after-sales feedback.
If you are looking for a business process outsourcing company that houses call centre experts to records management specialists under one roof, Back Office LLC is the right place to run your operations productively, smoothly, and cost-effective.