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IBT is a leading call centre in Dubai, which offers Business Processing Outsourcing and technology solutions to clients globally. Reputed as one of the top-rated call centre service providers in Dubai, IBT runs inbound call centre, outbound call centre, and process outsourcing. As a premium BPO and technology outsourcing services provider, IBT offers exemplary services across the UAE with branches in Dubai, Abu Dhabi, Qatar, India, the UK, and the USA.
IBT is a well-known IT outsourcing, call centre outsourcing, and BPO company in Dubai, having offices in Dubai, Abu Dhabi, Qatar, the UK, the USA, and India. IBT delivers strategic business growth solutions comprising Data Centre Outsourcing, Contact Centre Outsourcing, technology Outsourcing, IT Helpdesk Support, Virtual Reception, Managed IT Services, Remote IT infrastructure, and more. Facilitating over 1000+ enterprise clients, IBT’s broad expertise in technology and business process outsourcing helps businesses become productive and profitable. Through cost-effective and productive operations, and to fund innovation to explore new potential for organizations, IBT empowers businesses to make the operations better, speedier, and cheaper.
IBT has won several awards and appreciation for their outstanding services in the industry. In 2014 and 2017, IBT won the Best Technology Company in UAE by Stars of Business. For the next 4 consecutive years, IBT won several awards and the list continues to grow. IBT bagged the Fastest Growing Outsourcing Company award by Connect in 2015, System Integrators of the Year award in 2016, Best Outsourcing Company by Global Enterprise Connect in 2018, and more in the later years.
The leadership team of IBT works with the clear-cut goal of working within a strong framework based on strong corporate values of ethics and integrity. They have a strong workforce with more than 400 staff including engineers, call centre agents, technical and non-technical staff, back-office team, managers, directors, and board members. The services of IBT are catered to varied industries including automobile, construction, finance, banking, manufacturing, insurance, FMCG, education, healthcare, hospitality, oil and gas, retail, restaurants, Government sector, and more.
The inbound business process outsourcing services of IBT include call centre outsourcing, customer care, call answering service, appointment booking, RSVP, order taking, claims processing, facility management, technical support, royalty program, Apart from this, the company offers several outbound services such as telesales, data gathering, lead generation, market survey, 3rd party verification, accounts receivables, along with other cloud computing, IT infrastructure and technology solutions.
Whether you are looking for BPO call centre services, payroll processing, human resource outsourcing, finance and accounting, technical support, data entry or even Microsoft Solutions, IBT delivers the best possible solution for its clients to outperform their competitors.