Tafaseel BPO is UAE’s homegrown leading Business Process Outsourcing company, established in the year 2016. The company is specialized in Contact center outsourcing, build, managing, operating & transferring, IT integrated solutions, infrastructure and Business communication, Customer service training and consultancy, Customer engagement, and business performance improvement.
Every day, its employees deliver next-generation customer experience and help public & private sector entities to connect better with their customers. The company strives to create better business outcomes and make a differentiation for its clients through technology, design, data, process, and people. Tafaseel BPO caters to clients in ten industry verticals including the public sector, automotive, banking and financial services, insurance, healthcare, technology, food & beverage, media and communications, retail and e-commerce, travel and transportation, and energy. With its flexible and cost-effective solutions, the company has created the ideal workplace where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging and video conferencing to a complete contact center and more, the company is focused on building solutions for every business, no matter how big or small.
Tafaseel aims to provide high-quality services by ensuring a greater level of customer satisfaction and strives to provide the best price, quality service, advanced technology, and place for our esteemed clients. The company believes in having integrity, being transparent, displaying passion in everything it does while working as one team. The company takes care of its clients’ businesses in a young & dynamic environment that ensures that the client is provided with the best. Tafaseel has an unwavering commitment to ethical intentions, positive behavior, and trustworthy interaction. Tafaseel BPO is part of Tafaseel Group of Companies which includes Tafaseel IT, Salaama Health Care, Blooming Beauty Lounge, and Ahmed Khabeer Project for Agricultural & Animal production.
The specialties of the company include Dedicated Inbound 24/7, Professional IT managed service, Cutting edge technology, and infrastructure, Multilingual Resource, BPO Services, ICT Technology, and contact center.
Major clients of the company include Ajman Chamber, Ajman Free Zone, TAS – HEEL, TAD – BEER, Dubai Healthcare City, AECB, University of Fujairah, VPS Healthcare, VALEO, Burjeel Hospital, and many more.