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The TeleServices Company

Established in 2000, The TeleServices Company is a business consulting and outsourcing company in Dubai. The outsourcing services of TSC include back-office and call centre solutions. Run by a team of expert call centre and outsourcing professionals, it offers a range of business process outsourcing services to companies that seek operational excellence along with long term sustainability and growth. Apart from outsourcing services, they provide call centre training services as well. 

Founded by Dr Ahmed Tahlak in 2000, The TeleServices Company also known as TSC offers various outsourcing services and back-office solutions to customers of varied industries worldwide. Dr Ahmed Tahlak, a recipient of numerous awards and achievements as an Entrepreneur, Call Centre Manager, Mentor, and Training professional was known as “Call Centre Guru” and had gained extensive experience working with various government organizations and as a training and development professional. TSC, based out of Dubai, with its strong management and workforce, always strives to deliver the best business outsourcing and call centre services to a wide range of industries. 

As a renowned and leading call centre and teleservice company in Dubai, TSC offers not just consultancy and outsourcing services but procured training and call centre training, and courses in leadership skills, customer services skills development, and management skills development. At TSC, they offer the best call centre solutions for B2B and B2C marketing. As an ideal place to outsource your business processes, they offer the best outsourcing services maintaining a confidential, transparent, and professional approach in all the dealings. TSC, being one of the top business outsourcing agencies in Dubai, makes sure that your operations are running smoothly and in the most efficient manner. 

AT TSC, they offer a whole range of call centre and management services that includes everything from assessment, planning, and implementation to optimize your resources- people, process, and technology. Using actionable process-driven plans and approaches in line with their client requirements and business goals, they deliver the best output. Spanning more than 2 decades, they render full-cycle call centre services including voice and non-voice processes to industries worldwide.

Through their excellent outsourcing services, TSC has secured a large number of clients from multiple industries. Some of the reputed clients are Emirates Islamic Bank, Mubadala, STC, GCAA, HBMSU, Emirates Authority of Standardization & Metrology, Emirates Airlines, Ministry of Health, ADNOC, Dubai International Financial Centre, Shaqrah University, Abu Dhabi Distribution Co, Dubai Quality Group, Dallah Hospital, Dnata, Henkel, ABN-AMRO, Watan Investment, Bank of Beirut, Dubai Islamic Bank, King Saud University, Emirates Post, First Gulf Bank, Saudi Post, Oman Mobile, and a lot more from diverse domains. 

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