What are the online video conferencing solutions in the UAE?
What are the online video conferencing solutions in the UAE?

Aishwariya Rajesh
In my experience, the UAE's online meeting landscape offers more than just the usual big names. Alongside global platforms, I've found solutions tailored to diverse needs.
For robust, enterprise-grade communication, I often see Avaya Spaces or RingCentral used. These offer comprehensive suites, including video, messaging, and collaboration tools, and are frequently favored by larger UAE businesses.
If you're looking for something simpler and more focused on video calls, I'd recommend checking out Jitsi Meet. It's a strong open-source option, offering free and secure calls directly through a browser, which I find great for quick chats or smaller teams.
Finally, I wouldn't overlook mobile-first solutions like WhatsApp or BOTIM (a very popular messaging app here in the UAE). While primarily known for messaging, they offer surprisingly reliable video calling features that are perfectly suitable for personal use and informal business communication.
When I'm advising someone on choosing a platform, I always suggest considering their organization's size, the features they actually need (like recording or screen sharing), and their budget. I've found that testing a few options firsthand is the best way to find the perfect fit.

bobin john
From my experience, several platforms are widely used, each with its own strengths:
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Zoom: This is probably one of the most popular platforms globally, and it's definitely a big one here in the UAE too. I've seen it used by businesses, educators, and individuals alike. It's got great features like HD video and audio, breakout rooms for smaller group discussions, screen sharing, and recording. Plus, it integrates well with other tools like Microsoft Teams, Slack, and Google Workspace. I think it's particularly well-suited for corporate meetings, webinars, and educational sessions.
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Microsoft Teams: This one's a favorite for organizations that are already using the Microsoft Office suite. It's more than just video conferencing; it's a full collaboration tool. I've noticed its seamless integration with apps like Word, Excel, and Outlook is a big draw. It also offers file sharing, real-time collaboration, and options for large virtual events and webinars. The high-level security and compliance are important, especially for businesses in regulated sectors here.
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Google Meet: This is part of Google Workspace, and I find it to be a really user-friendly and reliable option. Scheduling through Google Calendar is super easy, and the automatic live captioning is a useful feature. The video and audio quality are generally very good, and it's accessible from both desktops and mobile devices without needing to install extra software. From what I’ve seen, it works well for small to medium-sized businesses, educational institutions, and individuals who want something simple and effective.
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Cisco Webex: This platform has been around for a while and is known for its enterprise-grade capabilities. I've seen large organizations and government entities here in the UAE using it because of its strong focus on security and scalability. They offer high security standards, including end-to-end encryption, and have AI-powered meeting tools like real-time translation and noise cancellation.
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GoTo Meeting: From what I've seen, this is a good option for small businesses and startups here in the UAE because it's affordable and easy to use. It offers straightforward and secure video conferencing with features like screen sharing, meeting transcription, and customizable meeting links.
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Skype: While it's one of the older video conferencing tools, it's still used by some for personal and small business use. It's free for one-on-one and group video calls and offers instant messaging, file sharing, and screen sharing.
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Local and Regional Solutions: It's worth mentioning that we also have some UAE-based companies offering tailored solutions. For example, Etisalat has CloudTalk, which combines voice, video, and messaging, and du offers Unified Communications with customizable options.
When choosing a solution, I’d recommend considering these factors:
- Cost: Decide whether a free or paid platform fits your budget.
- Security: If you're in a sensitive industry like finance or healthcare, prioritize platforms with strong security features like end-to-end encryption.
- Scalability: Choose a solution that can grow with your needs, especially if you plan on hosting large events or webinars.
- Integration: Check if the platform works well with your existing tools and workflows.
- Ease of Use: A user-friendly interface is essential to ensure everyone on your team can use it effectively.
If you are considering a video conferencing solution, I'd recommend trying out a few options to see which one best fits your specific needs.